In this blog Enablis provides a summary of IDC’s Telecommunications research teams 2022’s top 10 predictions for connectivity related investments over the next five years.
IDC has described how the evolution of network architectures and the explosion of data with the need for more flexible business operations will drive the adoption of a wireless-first strategy.
And how this evolution will also provide a shift in network/IT responsibilities where they align to a new state of normal. IDC'S team also reveal the key investments in network transformation and secure connectivity that will help enterprises with their innovation resilience and digitalisation.
Prediction 1
By 2023, mid-sized to large enterprises will transition 50% of IT staff, driving connectedness from tactical legacy network support operations towards strategic business outcomes, technology innovation and service delivery.
Prediction 2:
By 2024, 45% of contact centres supporting finance, retail, and hospitality industries adopt Branch of One architectures, enabling efficient and secure enterprise-class work-from-anywhere experiences.
Prediction 3
In 2024, wireless-first becomes mainstream for wide area connectivity, accelerating 65% of enterprise, industrial and public sector organization investments to “untether” their operations.
Prediction 4
By 2025, G2000 organizations are still experiencing two to three systemic service provider network outages per year, showcasing the importance of added investments in connectivity redundancy and service resiliency.
Prediction 5
By 2024, 20% of organisations will use a joint telco/cloud provider sovereign cloud running on local infrastructure, to ensure compliance and limit extraterritorial connectivity, access, and data movement.
Prediction 6
By 2023, 60% of enterprises will implement hybrid, intelligent connectivity that links physical marketplaces to digital storefronts and supply chains to facilitate seamless commerce transactions.
Prediction 7
By 2023, 75% of enterprises will expect sustainability goals to be addressed in RFI responses, demonstrating responsible supply chain principles and secure IT asset disposition capabilities.
Prediction 8
By 2024, 80% of enterprises will need to transform their networks and processes to deliver more personalised and interactive online rich media experiences that meet and satisfy customer expectations.
Prediction 9
By 2025, 60% of mid-sized to large enterprises will adopt network as a service (NaaS) to enable operational agility, service customization and flexible consumption models that support complex network and multi-cloud environments.
Prediction 10
In 2022, more than 30% of organisations will prioritise connectivity resiliency to ensure business continuity, resulting in uninterrupted digital engagement for customers, employees, and partners.
IDC defines the Future of Connectedness as enabling the timely movement of data across people, things, applications, and processes, to create seamless digital experiences. The technology path to connectedness requires seamless connectivity across networks, IT systems and the cloud to keep data moving. There is no actual end state to connectedness. It is an evolutionary path that improves agility, increases business flexibility, and allows organisations to adapt to change, as market or business conditions shift.* This content is taken directly from IDC’s FutureScape: Worldwide Future of Connectedness 2022 Predictions blog.
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